Last Updated: [05/02/25]
Welcome to Extend Check. These Terms & Conditions ("Terms") govern your use of our website (www.extendcheck.co.uk) and our services. By accessing or using our website and services, you agree to comply with these Terms.
1. About Extend Check
Extend Check provides general guidance on UK planning legislation and permitted development rights. Our service offers two response options:
- Free Extension Report – A basic A4 document providing an initial feasibility assessment.
- Detailed Extension Report (£20) – A report including diagrams and additional insights into extension possibilities.
Our reports are based on the information you provide and publicly available planning guidelines. We do not guarantee planning approval, nor do our reports replace professional architectural, legal, or planning advice.
2. Use of Our Services
By using our services, you agree:
- To provide accurate and complete information in the service request form.
- That Extend Check is not responsible for securing planning permission on your behalf.
- That our reports are for informational purposes only and do not constitute formal planning advice.
- To seek further advice from an architect, planning consultant, or local planning authority if required.
3. Fees & Payment
- The Free Extension Report is provided at no cost.
- The Detailed Extension Report is a paid service (£20), payable via our website.
- Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
- Once payment is completed, you will receive a confirmation email, and the report will be delivered within 48 hours.
4. Delivery of Reports
- Reports are reviewed by an industry professional and delivered via email within 48 hours of submission.
- Delivery times may vary due to high demand or incomplete information provided by the customer.
- If additional information is required, we will contact you via the email provided.
5. Cancellations & Refunds
- Free Reports: As this is a complimentary service, no refunds or cancellations apply.
- Premium Reports:
- Refunds may only be issued if Extend Check has not yet started working on your request.
- If work has commenced, no refunds will be given.
To request a refund, we recommend contacting support@extendcheck.co.uk with your order details, within 2 hours of placing the order.
6. Limitations of Liability
- Extend Check provides general guidance based on UK planning laws and does not guarantee that planning permission or permitted development rights will be granted.
- We are not liable for any financial loss, planning rejections, or construction issues resulting from reliance on our reports.
- Users should always consult their Local Planning Authority (LPA) or a planning professional before commencing work.
7. Privacy & Data Protection
- We collect and process personal information in accordance with our Privacy Policy (available on our website).
- Information you provide is used solely for generating your extension report and improving our services.
- We do not share your personal details with third parties unless required for referral services (with your consent).
8. Intellectual Property
- All content, reports, and materials provided by Extend Check remain the intellectual property of Extend Check.
- You may not copy, distribute, or reproduce our reports for commercial use without prior written consent.
9. Amendments to These Terms
We may update these Terms from time to time. If changes are made, they will be published on our website with a revised "Last Updated" date. Your continued use of our services after any changes signifies acceptance of the updated Terms.
10. Governing Law & Dispute Resolution
- These Terms are governed by English law.
- Any disputes arising from these Terms shall be resolved in the courts of England and Wales.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us:
📧 Email: support@extendcheck.co.uk
🌐 Website: www.extendcheck.co.uk
12. Accepting of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions